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I used Superior Rug Service to clean my large living room rug. I have had for four years in the very active living room. We have a large dog and a toddler. Let's just say my husband was surprised the rug was not gray after it was washed.
Honestly, it did look like when I had just bought it. I though the color was permanently faded but a good wash showed the lovely blue color.
I had reached out to several services about washing the rug. For the same price as a general steam, they picked up the rug and cleaned in house.
I would gladly use this service again. I have a bedroom rug that will need the same attention very soon. If you need anything cleaned I highly recommend this place.
This company does a great job. Fast and professional
Best in Los Angeles! Pick up was on time. Dropped off on time. Very courteous and kind. Don’t go anywhere else!!
I was very pleased with not only the work they performed on my 3 very expensive rugs (silk and wool), but also impressed with the professionalism of the owner Shane and his employees. They know what they are doing and I appreciated the follow-up to ensure my satisfaction. Thank you Superior Rug Services for your honestly and integrity.
I have had an oriental area rug for about 35 years. I have it cleaned twice a year as it is in a high traffic area and we have pets. The last cleaning company returned it blotchy and dirty. A big carpet cleaning company didn't care about my complaints. I decided to give Superior a try after that bad experience. When they returned it, I was shocked. It was beautiful. Looked like new. The fringe, which is mostly gone by now, was white. I thought it was dingy yellow for years. All the spots that had been there for decades were gone! Thank you to a great company, Bonnie
Superior Rug Services saved my rug! My cat was ill and found the rug to be a great spot. They not only got everything clean and back to normal, but they treated my "cheap" rug like it was expensive. Thank you!
Superior Rug Services did great work. I had originally had my extremely dirty oriental rugs cleaned by another rug cleaning company and the other company did a very poor job. I then took my rugs to Superior.
Superior showed me what a proper cleaning entailed, performed the work, and my rugs came back clean. Seeing the rugs after they were cleaned, I noticed that they were in need of repair. Superior performed the repairs and the work was great. Shane and Chris were extremely knowledgeable and helpful. I highly recommend them. Thanks to you both!
Our dog had a badly upset stomach on our wool area rug. We thought the rug was a goner and were already contemplating buying a replacement. Enter Superior Rug Services. The rug came back today like new. The whole experience with Superior from the initial call to the pickup and delivery of the cleaned rug were terrific. Chris & his partner not only relaid the rug, but put the heavy furniture back in place.
Thank you so much for cleaning our rugs before the holidays. They have never looked so good. I am so please that you were able to return them so quickly, and so clean.
We used Superior twice, and both times the result was "superior" ! The price was Reasonable. They picked up our rugs, cleaned them and delivered them back to us on time and restored to their former glory. Superior even restored some of the fringe along the edge of the carpet which had frayed with age. I will use them again.
Couple of our friends insisted that we must use your service. Boy, I am so glad I listened. You were quick and I felt that I was getting a fair deal. We will definitely use you again. Thank you for the great service.
The service was excellent. From pickup to delivery. Our puppy had accidents on the rug. After Superiors cleaning there was no evidence of odors that had lingered and the rug looked like new. On top of it all the price was excellent! Would definitely use them again for area rugs.
Thank you for your kind words and encouraging review. We appreciate your business and always try our best make our customers rugs as clean as possible. No short cuts.
Superior just cleaned two of my very large oriental rugs. The results were excellent. Their staff is professional and competent. I highly recommend them!
We recently had Superior Rug Services pick up our 9x12 area silk and wool rug for cleaning. My wife and I were extremely impressed with the service and the cleaning. We recommend them highly.
Very fast service for both repair and cleaning of my rug. Very reasonable prices. Thank you!
This is the second time I have used Superior Rug Service and I couldn't be more pleased. Both rugs are beautiful and staff friendly and professional. They arrived on time to pick up and deliver my rugs. I highly recommend this company if you value your carpets.
It went really well. You have done great work three times for me. Excellent service, very punctual, Fair prices.
I highly recommend Superior Rug Services. They were recommended to me by a friend who used the service, and I'm extremely happy with the result. Chris gave me a clear window for my rug pickup, and checked in with me when he was on his way. The turnaround was about a week, and he brought it back looking amazing. The rug was seriously gross before the cleaning -- like basically a giant dog wee wee pad. Now it smells fresh and looks like a brand new rug. Chris is also super nice -- 5 stars!
We haven't enjoyed our living room rug like this for years. It looks brand new. Thank you so much.
It's very comforting to know that there is a dependable and honest professional service in our area. Since our rugs are fairly expensive we cannot just trust anyone to treat them right. I have come to know that you are knowledgeable and experienced.
These people are the best. They brought my rug back to like new condition. Super clean and smelling great.
I'm definitely using their service from now on.
Excellent service!! Excellent cleaning!! Very impressed with this rug cleaning company. Using again for 2nd time. Shane and Chris are great! Highly recommend.
The service was amazing! I wish I took a before picture because my Pakistani rug has never looked so clean and it was all done within a week. Highly recommend this company, and many thanks to Shane and Chris for all of their help.
Good work by Chris and Shane from Superior Rug Services. I am a design coordinator and my client had a valuable old Chinese area rug that hadn't been cleaned in years. He was in the middle of a move from one condo to another, so I requested the rug be picked up from its Marina del Rey home and delivered to the new home in Santa Monica. No problem, and the clean rug was delivered on the date promised. A deeper royal blue border I have never seen. My client was happy, and so was I! Thank you.
Had an expensive rug I neglected for years. Called Superior Rug Services and really happy I did. They came on time to pick up and move some heavy furniture to roll up my 9x12 rug. Shane was very friendly and very knowledgeable and the rug came back looking like new. Their crew.was polite and careful. I highly recommend this company for area rug cleaning.
I am so glad to have found you guys. We have used several other companies in Orange county, but none of them were able to do the job right. The repair work you did on the Persian rug is unbelievable. Thank you. I could not be happier. I will let my friends about you.
My boss had about 10 rugs that needed severe repair and/or cleaning, all ranging in size from 3x4 to 9x1. From the moment I called and spoke with Shane to my email and text correspondence with Chris, everything was perfectly seamless. They were both so kind and helpful, and it was easy to arrange the pick-up and drop-off. On the day of the pick-up, my boss realized that he forgot to have Chris take one last rug, and Chris was so great to swing back by the next day to collect it. After the rugs were delivered about a week later, just before Thanksgiving, I checked in with my boss to make sure all went well. He was thrilled and said they looked "amazing." Many thanks to these guys for their consistent communication, professionalism, punctuality, flexibility, and for their talented team that brought these rugs back to life!
Thank you Janna.
They don't call themselves Superior for nothing. Chris worked around our busy schedule, picked up our cherished rug precisely when he said he would. He returned the rug in dazzling condition - precisely on time for an important event at the house. We even received photos of the process. A nice touch. We couldn't be happier. Don't you just love a company that pays attention to detail? We do.